Z Gallerie

I went into a Tampa store to buy a sofa. I found one I wanted but needed fabric samples for color check. Even that was a huge hassle. The employ I was talking to said there was no ...

After this purchase, I will NEVER shop at Z Gallerie again. I ordered a faux moose head for my son's nursery hoping to have it by the time he was born - http://www.zgallerie.c...

I purchased an extremely expensive couch and chair and waited 3 months for Z Gallerie to deliver my goods. On the day of delivery, I was greeting by nasty, rude, and disinterested...

I went in to the corona store to exchange a christmas gift someone bought for me at this z-gallerie and was treated very rudely as if i had stolen the item and was tring to get mon...

Someone bought my christmas present at z-gallerie in corona,ca it wasnt right for my home so i tried to exchange (not return) and was told i couldnt it was on sale ??? so what $19....

I purchased the silver timber dining table in a store, waiting three weeks for delivery. It's flimsy and hollow and feels unstable like a card table. And I'm the sucker who...

I purchased a Donizetti mirror Nov, 2009 in Berkely, CA but haven't had a place to hang it till recently. I carefully checked the mirror at the time I purchased it, and it was fin...

I spent $2,100 on a couch, a chair and an ottoman in May. By June it was like I was sitting in a hole in all three pieces. I called and they replaced the cushions with no argument...

Purchased a sofa from Z Galleria last week, I was satisfied with the delivery, but when the delivery company unpackaged and starting setting the sofa up I noticed a Nickel size ho...

I ordered a Dining table from the ZGallerie at Tysons Corner Virginia. The delivery time was approx 3 weeks. They called me to schedule 3 days before the scheduled delivery. I took...

I bought a Jupiter Chandelier online and it was defected. The lamp caught onf fire. The clear cable burned out. The lamp was intstalled it by a licnsed eletrician so it weas proper...

I ordered a $300+ coffee table directly from the Boca Raton store in South Florida. I waited 4 weeks for my item to arrive and went to pick up the table. Upon arriving the Boca R...

Be very careful if considering z-gallery leather furniture. I bought a leather sofa and love seat and both recently started flaking all of the leather off - it now looks incredibl...

Finally decided to spend a lot on a couch and loveseat which I thought was supposed to be good quality furniture and its a piece of crap. Feathers are constantly poking you and co...

I purchased furniture from Z-Galleries on 5/31 and after waiting 6 weeks for shipping from CA to NC, I encountered several problems with the Delivery Service the Z Galleries contra...

Poorest customer service ever!!! My $1700.00 furniture purchase is costing me $650.00 to return! I was never told that my online furniture purchase was final...had to...

I bought four dinning room chairs from Z Gallery two years ago and have used them maybe at best for a total of 10 hours. Keep in mind no one over 160lbs has sat in them, the fabri...

NEVER ORDER FURNITURE HERE! This Z Gallerie store has decent service, nothing outstanding, but nothing to complain about... the huge problem is that they refuse to guarantee any s...

Bank in late February of this year I was shopping in Berkley with my mother for furniture items to outfit my new home and stumbled into the Z Gallerie store there. On display in t...

Whatever you do, never, never never purchase anything from Zgallerie, especially furniture. They have the worst, worst, worst customer service you will every experience. They have ...

Z gallery has Awful furniture with awful customer service in the store. when we went into the store to try to resolve the issue they just wanted us to have a new one made. I was li...

Z gallerie has beautiful pieces, but has innapropriate delivery. Item took over 1 month to arrive at my home. Furniture arrived damaged, second delivery took another month to arr...

I purchased a platform bed from Z-Gallerie at a cost of $1,000.00 and a dining room set in June of 2010 at a store in Alpharetta,GA. With the high cost of their products you would ...

I have spent my career in a public service field and know the importance of "the customer". Apparently, Z Galleria does not grasp this concept.I am continually disappointed by th...

We placed our order for custom furniture with Z Gallery, payed our deposit (half) and waited 10 weeks...we were told it would be 8 weeks for delivery when we ordered. When t...

Z Gallery has a very unorganized staff in the Del Amo mall area in Torrance. I recently put in an order for a couch at this location and was given the run around by the store mana...

Z Gallerie has some of the worst customer service I have ever experienced at a retail store. With that said, let me be clear. I am not as much referring to the workers in the sto...

I ordered the Bourghese Chest online on Oct 22,2009. It is now March 22,2010 and I still have no chest. The dresser was sent back 3 different times because it did not pass the qu...

We searched for a mirror for several months and found a mirror in the local store in Pembroke Gardens, Fl. We checked twice before we ordered the mirror to make sure they could ge...

Please do yourself a favor and never buy any furniture for any Z Gallerie store. The furniture is overpriced for how awful the quality is. When we moved to IN we ordered a bed an...