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The worst decision I've made! They do not have a grace period on the credit payments. I paid one day late, but paid the entire balance off and they charged me a late fee of $25 and then had the nerve to charge $2 interest! Z gallerie will NOT waive a fee no matter if...
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3.0
#1035937
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I ordered the Roberto bed on 11/16 and their Zgallerie's website showed it was in stock and said it would ship within 2 weeks. An entire week went by and I received no order confirmation, nothing, no contact from the company at all. I called them and was told the bed...
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2.5
#1008230
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After this experience, I vow to never purchase anything from Z Galleries ever again. Not only is everything highly marked up, but their customer service is probably the worst I've encountered from any retailer to date. Z Gallerie is not my aesthetic and I had never...
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1.0
#1000701
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Short Review for April 08, 2017, Pc_other

Z Gallerie
#1031716
I used to shop regularly at Zgallerie until the majority of their product line went gaudy glam.
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Short Review for April 04, 2017, Pc_service

Z Gallerie
#1029645
1.0
They are very rude and unprofessional. I will take my money else where
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Short Review for March 16, 2017, Pc_service

Z Gallerie
#1021740
1.0
Worst customer service. You ask for a supervisor and they refuse to transfer you. You place an order in good faith and then get sent damaged goods. They refuse to pick up item or refund your money. Never buy from them! They are a ripoff.
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Short Review for November 25, 2016

Z Gallerie
#961390
1.8
Store #92 in Austin, TX provides the worst customer service. They give Misguided information and do nothing about it but say sorry. If you can, avoid purchasing from this store. Customer service is no help either.
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Here is my review of a Vapor Sectional that I purchased. After submitting and verifying this review on the Z Gallerie site I was told that my review did not meet their guidelines and would not be posted. I guess only positive reviews for their site. Here is the truth....
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1.3
#997079
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I am attempting to get a status of a furniture order that was placed and has supposedly shipped. It is now 4pm and I have been at this since 10 this morning, with various ways and attempts at reaching customer service. They are all endless loops of recordings and lip...
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1.0
I didn't like
  • Order status
  • Endless voicemail loop that gets you to no one
  • Customer service
#992678
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I received a drapery panels that I did not order. I called the store in Boca Raton and spoke to Nushi she said she would look into who sent them I never heard from her. Then I called again and spoke to Michele again I told her I received drapery panel that I did not...
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#978545
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I ordered 5 chandeliers from Z Gallerie! I needed tech support to advise on how to add an extension to the cord to allow the chandelier to hang lower. I was on hold for over two hours with customer service. I even called the store and the lady admitted that Z Gallerie...
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#976858
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I ordered a dining room set that i absolutely loved, seen it in the magazine and showroom. Well what they delivered was in no way showroom perfect. The chair legs had multiple scratches and the seams on the chairs where the miter cuts are were horrendous! So this being...
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1.7
#976611
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I had the most unpleasant experience with Z Gallery, they should me damaged goods and do not want to take responsibility for doing it. They expect me to either take the damaged goods (offered me some discount on things they knew they wouldn't be able to sell on the...
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Product
#976308
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I love Z Gallerie but the shipping sucks! I ordered a Christmas present back on November 20th after looking at shipping estimates. It said if I ordered by a certain day, my package would arrive late November or early December. I then see that it shipped on 11/23. After...
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Anonymous
Hahaha

Are you daft? So since Fed ex made a mistake it's z galleries fault? Get real

Anonymous
Anonymous

Glad to see I'm not the only one that's been waiting several weeks for furniture delivery. If I had known, I would have never purchased from Z Gallerie. The Comcast of deliver...

#969861
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