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Tried to buy a console table and was told that I couldn't have the one off the floor...it would have to be ordered from the warehouse in California. Then was told that there would be a $95 delivery fee to ship it to my home.

This table could easily fit in my car and I didn't need delivery ... I would just pick it up from the store. For some reason this was unacceptable and as it would be in their way after it was unloaded from the truck. (This is a small sofa table that is flat packed.

In their way??) After a lengthy discussion, they told me I had to be at the store at 8:00 sharp to meet the warehouse truck. Almost walked out of the store!

Very poor customer service. Shouldn't be that hard to buy something!

Product or Service Mentioned: Z Gallerie Sofa.

Reason of review: Poor customer service.

Preferred solution: Make it easier to buy your furniture!.

Company wrote 0 public responses to the review from Sep 24, 2014.
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