Z Gallerie - Are you kidding me
So I bought this expensive buffet hutch from Z gallerie last year, no concerns there. Everything was fine until when my kid threw something to it and since its all mirror one of the drawer's chipped.
I frantically searched if there is any way I can order replacement drawer from them or if they can fix this small piece. Guess what I heard back from them.
Please replace the buffet hutch and buy a new one.
If you cant help your customers than please don't *** them off. Do they think customers don't have brain and they will pay another 1600$ to buy another hutch because one of the mirror chipped.
Also the customer service hung up on me when I asked this question so you think I have to buy the whole buffet hutch when I just need replacement for only slightly broken mirror on the hutch.
Reason of review: Poor customer service.
Location: 15900 La Cantera Pkwy, San Antonio, TX 78256, USA
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
I purchased a Headboard and Chair Cuddler from ZGallerie three plus months ago, (06/18) and have yet to receive my order. Have gotten the run around from customer services and nothing but the blame game.
I am a first time customer and I will never patronize nor spend my money with ZGalleries again. I have passed this information to Friends and Family.