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Contact Z Gallerie Customer Service

How to Reach a Person at Z Gallerie

Verified Contact Information

Toll-Free Number:

  • 1-800-908-6748
Call Now
Send Message

Customer Service:

  • 1-424-999-4626

Sales/ Reservations:

  • 1-877-779-4255

Customer Service:

customerservice@zgallerie.com
designtradeprogram@zgallerie.com
Design Trade Program

Accessibility:

accessibility@zgallerie.com
websiteaccessibility@zgallerie.com

Legal:

dmca@zgallerie.com
Copyright Infringement Inquiries
legal@zgallerie.com

Media:

pr@zgallerie.com
PR Inquiries

Report Fraud:

support@zgallerie.com
designertradeprogram@zgallerie.com
Design Trade Program

Z Gallerie Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Z Gallerie Phone Number
1 (424) 999-4626
Average Calls duration
1 minute
Most Popular Z Gallerie Email Address
customerservice@zgallerie.com
Issue Resolution Rate
Low (14% reported full resolution)
Contact Method Distribution
30% phone, 70% email
Common Reasons for Contact
Product/ service
View full overview

How to Contact Z Gallerie Customer Service?

Z Gallerie, a popular home furnishings and decor retailer, offers various phone numbers to cater to customer service needs. Inquiries related to your order are answered by the Z Gallerie customer service at 1-800-358-8288. The Z Gallerie phone number is the go-to option if you have questions about your order status, shipping, or any concerns related to your purchase. If you have questions or issues about Z Gallerie's eGift Card, contact them at 1-855-631-4664. For general customer service inquiries, including a wide range of topics, you can reach out to numbers such as 1-424-999-4626 or 1-800-908-6748. These numbers are suitable for various customer-related concerns.

For questions regarding accounting or billing matters, you can contact Z Gallerie at 1-877-622-5314 for credit card inquiries or 1-800-695-1788 for credit card inquiries via TDD/TTY. You can get the company for inquiries related to My Registry at 1-201-886-1000. Regarding sales, orders, or reservations, 1-424-99-4627 is the Z Gallerie phone number. Whether you want to place an order, make a reservation, or have questions about sales, this number will assist you.

Z Gallerie offers tech support services during specific hours tailored to different aspects of their business. If you want to place an order or have questions about an existing order, their tech support is available from Monday to Friday, between Z Gallerie hours from 7:00 AM to 5:00 PM PST. However, they are closed on both Saturday and Sunday.

For inquiries about the Z Gallerie Credit Card, contact their tech support department from Monday to Saturday, between 8:00 AM and 10:00 PM EST, with Sunday being a non-operational day. Specifically, credit card-related issues and automated customer care service are available 24/7 for round-the-clock assistance.

If you have questions or concerns about eGift Cards, Z Gallerie's tech support operates from 8:00 AM to 11:00 PM EST, providing a substantial window of availability for resolving eGift Card-related matters. Their tech support hours vary for assistance with International Checkout, with support available from 6:30 AM to 6:30 PM PST and another time slot from 6:00 AM to 4:00 PM PST.

To contact Z Gallerie's customer support via email, Z Gallerie offers several email addresses tailored to specific inquiries. For regular customer service inquiries and assistance, you can email customerservice@zgallerie.com. This is the appropriate contact for questions related to orders, product information, and other customer service needs. If you are part of the Designer Trade Program or have inquiries related to it, you can reach out to designertradeprogram@zgallerie.com.

This email address is designed to cater to the specific requirements of designers and professionals in the trade. For legal matters or inquiries, Z Gallerie provides the email address legal@zgallerie.com. Suppose you have questions regarding sales or reservations. In that case, the email address e-sales@zgallerie.com is the right point of contact.

Customers can contact Z Gallerie via the Z Gallerie website. To do so, navigate to the footer of the site. You will likely find a "Contact Us" link or a similar option there. Click on it, and you will be directed to a new page where you can access various contact details, including phone numbers, business hours, and email addresses, allowing you to choose the most appropriate method for reaching out to Z Gallerie based on your specific needs or inquiries. The user-friendly interface on their website makes it easy to connect with their customer support and relevant departments.

PissedConsumer Club

Contact Information

Z Gallerie Website:

Z Gallerie Help Center:

Corporate Office Address:

Z Gallerie Home LLC
1855 West 139th Street
Gardena, California 90249
United States

Other Info (opening hours):

Hours (PST):

Monday - Friday: 8:00am - 5:00pm


Other Location:

2923 N Henderson Ave.
Dallas, TX 75206

More contact details

Why Customers Call Z Gallerie?

Top Reasons of Customers Calls

  • Shipping and Delivery 28%
  • Customer Inquiries & Issues 19%
  • Request for Information 15%
  • Product/ Service 13%
  • Return/ Replace 6%
  • Payments and Charges 4%
  • Activation/ Cancellation 3%
  • Refund 2%
  • Website/ Application 2%
  • Cards 2%
  • Staff 1%
  • Account 1%
  • Employment <1%
  • Questions About an Order <1%

Shipping and Delivery

28%
  • "Order hasn't shipped"
  • "Missing rest of shipment"
  • "order has arrived"

Customer Inquiries & Issues

19%
  • "I'm interested in some couches"
  • "Need chairs"
  • "Can you please send me a catalog?"

Request for Information

15%
  • "Order information"
  • "Status of my order"
  • "Help on order"

Product/ Service

13%
  • "Problem with picture"
  • "No llegaron los productos"
  • "Products"

Return/ Replace

6%
  • "Return"
  • "Returns"
  • "Need to return and exchange wine glasses"

Payments and Charges

4%
  • "Wrong transaction"
  • "Price adjustment"
  • "Charged for shipping on order"

Activation/ Cancellation

3%
  • "Cancel order"
  • "I want to cancel my order"

Refund

2%
  • "I am waiting to receive my refund from an item I paid for and never received the rug nor my credit back. The item was a rug, Myra #1018304nyvx1-farl. I waited over a month, called and cancelled the order, I have not received my refund in over a month"
  • "Refund"

Website/ Application

2%
  • "Installing chandelier"
  • "Olivia installation instructions"
  • "Calling because I want to go and pick up my order I placed over the phone. The website says the one in Mizner Park in Boca is open but no one is answering the phone"

Cards

2%
  • "Z galleries card pay"
  • "Having problems with credit card"
  • "Want to use Apple card"

Staff

1%
  • "I just had the worst experience with your manager and your sales person at the Boca Raton store. You must call me back it's they are horrible people and I am going to go on social media no one should be treated this way."
  • "Poor customer service"

Account

1%
  • "No one is responding to my emails regarding my order"
  • "I place the order yesterday and zgallerie took 8 times money from my account"

Employment

<1%
  • "Job Employment"

Questions About an Order

<1%
  • "My order"

Compare Z Gallerie Customer Service To

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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