Not resolved

I went to Z Galleries in Dallas, TX on 10/31/09. They have a very nice LOOKING store & I bought a few items totally about $120.

I used a Master card. When my bill arrived I realized this store charged my credit card an EXTRA $216 & when I reported the error to customer service (after 20 minues on HOLD) they kept telling me they would check into it & call me back. Their customer service personnel are extremely RUDE. They did NOT call me back with a resolution.

I finally disputed the charge with Mastercard. Still waiting for results of that.

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