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I ordered a table from z gallerie in April that was meant to be delivered in May. It is now AUGUST and the table has not arrived. I’ve called and email z gallerie a dozen times trying to get updates on what’s going on and every single time they are unable to tell me...
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1.2
#1331269
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If it’s not major furniture pieces that I have received damaged from shipment. It’s bedding that’s fallen apart in under 30 days. The customer service reps and store managers are the rudest people that I have had the displeasure to try to work with. I say try because...
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1.3
#1305115
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Z Gallerie - Customer service

I ordered fragile items from Gardenia 100 miles from my home. It was a gift. They promised Fed Ex door to door but used bait and switch and sent the item to uSPS instead. Never got the order. Will never buy ZGallery gifts again. To cheap store. I could have driven to the store in 2 hours. Fooled by their assurances but never again.
1.3
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#1303297
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My husband & I purchased the Stella sofa in April 2017 and received it around July 2017. It looked amazing and was extremely comfortable. Everyone raved about it when they’d visit. After a few months, we started noticing how underfilled the cushions were and they...
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Anonymous
Anonymous

QUOTE : " corresponded probably close to 50 times ". Has any of those sessions been executed in writing and served via Certified Mail return receipt requested ? If the answer ...

#1299947
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4 minutes ago-EditThe furniture is great, and we love it, but beware of the shipping estimate. I ordered a standard sofa and dining room table (nothing custom) that was represented to be part of their regular inventory. I was told it would arrive by Early June- July....
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Anonymous
Minx

I’m having the same issue... Nearing 4 months now that I am waiting for my dining table.

Anonymous
Pattttt

Same exact issue...

#1298821
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Don't buy furniture at Z Gallerie!

Ordered a couch in November. We were supposed to get it in January. Its now July...no couch, no communication from the store. Every time I call they say "you should be getting a call for delivery soon" - the worst and most unprofessional experience of my life. And from what I've heard this is not out of the norm for them. How is Z Gallerie still in business??
1.0
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Advertised vs Delivered
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#1293013
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Z Gallerie - Shitty Online Service, Shitty Company

DO NOT PURCHASE ANYTHING FROM ZGALLERIE. The staff at thier headquarters in CA are incompetent idiots. The item I ordered was delivered to the wrong address, an address I NEVER gave them. Just stupid. I hope this company goes out of business.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
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#1272121
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Z Gallerie - Delivery

I have a delivery today and my phone is not working but I called and nobody answers your office (305) 984-5552. Your machine says you’re closed but that you’re open from 6 AM to 6 PM and it’s 8:22 AM when I wa
#1266334
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I placed an order in January, 2018 for two Beds a Roberto and a Jameson @ the Corona store. I was told that the two beds would be delivered by Feb 9th. When I placed my order I requested the option of "no Interest" using my ZGAL Credit Card. But after being at the...
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1.0
I liked
  • Product some what
I didn't like
  • Lack in customer service
#1256466
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Contact Z Gallerie

Mailing Address:
Z Gallerie, LLC
855 West 139th Street
Gardena, California 90249
United States
Phone:
(800) 358-8288
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Such a hassle to buy from Z Gallerie
Such a hassle to buy from Z Gallerie
Such a hassle to buy from Z Gallerie
Such a hassle to buy from Z Gallerie
Such a hassle to buy from Z Gallerie
Such a hassle to buy from Z Gallerie
Such a hassle to buy from Z Gallerie
Z Gallerie is a scam!! stay away from that place!! They sell cheap quality furnitures with the worst customer service by charging high prices! We ordered three chandeliers, a leather couch and a coffee table. All of them were delivered in damage conditions. we...
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#1255528
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