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Sharon Watson with Z Gallerie is a liar!

I was told I would receive a gift card, I asked on two DIFFERENT OCCASIONS how much the gift card was for and I was told $500! Sharon Watson is stating I lied. If Z Gallerie had done its job, you would not have had to offer any gift cards.
#1372560
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Let’s just start off by saying if Z Gallerie is getting your money then they’re happy, should you have any problems, they have little to no tools to fix the problem, hence you become their problem. We purchased almost $4000 worth of furniture from this Z Gallerie and...
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1.0
I didn't like
  • Getting the runaround from everyone
  • Everything at this point
  • Lack in customer service
#1371806
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Z Gallerie WHO?

I have had five issues with Z Gallerie over the last 3 months pertaining to my purchases! HORRIBLE, I WAS PROMISED A GIFT CARD IN AUGUST 2018, TODAY IS OCTOBER 1,2018 AND I HAVE YET TO RECEIVE IT.
#1370765
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After MONTHS of arguing with customer service, I finally received PART of my order. SMASHED IN A MILLION PIECES. Zero packing materials in the box - they just threw a glass decanter in a cardboard box twice it's size with only tissue paper. Called customer service yet...
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1.0
#1361439
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We placed an order about three weeks ago and the items were in stock. The store person told me it would take up to 10 days to receive the order. They tell you they are using Fedex but that is not completely true. The switched the order from Fedex to USPS at the last...
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Anonymous
Anonymous

WORST customer service ever!!!!

2.3
#1358340
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I wish I had checked this site before I ordered from ZGallerie. Expected ship date gets pushed back and pushed back and pushed back. These are products available IN STORE... so why the delay?!!!! Makes zero sense. No communication, no information, no updates. Just...
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1.0
#1358301
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I order a mirror and table in June 2018. Was informed the items by associated I would have both by July 18. After making the purchase I checked the website to track my items. As the date got closer the arrival date changed to 2nd week in August. As August came to a...
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#1356434
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Z Gallerie - Horrible

I never seen like that company, I ordered some item, and it was in stock it say it will arrive within three weeks but since I order it is been over two months, I called them, they told me it will arrive next week but never arrived. Very poor customer service and they give you different answer I am sick and tired with them. I will not buy again never and I don’t recommend to people.
#1355416
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Z Gallerie - Customer service

Customer service Worst customer service I’ve reached out multiple times it’s been about three months and still no call back
3.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1354817
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Contact Z Gallerie

Mailing Address:
Z Gallerie, LLC
855 West 139th Street
Gardena, California 90249
United States
Phone:
(800) 358-8288
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I placed two orders for patio furniture with Z Gallerie online. The shipments were supposed to take 2-3 weeks, it is now nearly three months and the orders are not complete. In addition, the orders that have arrived were assembled incorrectly or are incomplete and...
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1.0
I didn't like
  • Customer service and return policy
  • Getting the runaround from everyone
  • Lack in customer service
#1349636
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