Product: Z Gallerie Customer Care Clear all filters (0 of 27 reviews match)
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So I bought this expensive buffet hutch from Z gallerie last year, no concerns there. Everything was fine until when my kid threw something to it and since its all mirror one of the drawer's chipped. I frantically searched if there is any way I can order replacement...
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Anonymous
Alfred Early

I purchased a Headboard and Chair Cuddler from ZGallerie three plus months ago, (06/18) and have yet to receive my order. Have gotten the run around from customer services and...

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Z Gallerie Customer Care
#1340942
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Z Gallerie - Horrible customer service and severely defective couch

Z Gallerie - Horrible customer service and severely defective couch
I tried to return two swivel chairs and and side table. They have kept telling me they are working on it but it’s been almost 2 months and still no one has contacted me for pick up. The worst part of everything was I received my couch which I waited 8 weeks for and it was like a miniature couch.. I mean even the delivery guys were laughing
1.0
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Exchange, Refund and Cancellation Policy
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Z Gallerie Customer Care
#1337807
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If it’s not major furniture pieces that I have received damaged from shipment. It’s bedding that’s fallen apart in under 30 days. The customer service reps and store managers are the rudest people that I have had the displeasure to try to work with. I say try because...
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1.3
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Z Gallerie Customer Care
#1305115
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Such a hassle to buy from Z Gallerie
Such a hassle to buy from Z Gallerie
Such a hassle to buy from Z Gallerie
Such a hassle to buy from Z Gallerie
Such a hassle to buy from Z Gallerie
Such a hassle to buy from Z Gallerie
Such a hassle to buy from Z Gallerie
Z Gallerie is a scam!! stay away from that place!! They sell cheap quality furnitures with the worst customer service by charging high prices! We ordered three chandeliers, a leather couch and a coffee table. All of them were delivered in damage conditions. we...
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Z Gallerie Customer Care
#1255528
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Z Gallerie - The wars customer service Z gallery

The customer services are terrible
1.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Product
Z Gallerie Customer Care
#1254207
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For Christmas I ordered my daughter a duvet cover and shams. We received a quilt and shams - so we packed this all up in a box and returned it as we were told to do by customer service. We returned all items in one box, in January, along with a cover letter saying what...
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1.2
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Z Gallerie Customer Care
I didn't like
  • Not getting a refund as promised for items returned to warehouse
#1244756
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I love Z Gallerie furniture and accessories however their customer service couldn’t be worse! I spent two hours on the phone with them trying to get a simple part so that I could use the Leif on my table and they made me jump through hoops and said they’d follow up...
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3.5
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Z Gallerie Customer Care
#1218427
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Do not purchase anything from Z Gallerie, you will regret it. And lose your money!!! The worst people ever. Not kind at all!! Please do not buy anything from this company! Trust in this review and al, the other terrible reviews. Believe me there are nice furniture...
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Z Gallerie Customer Care
I didn't like
  • Customer service and return policy
  • Unorganized
  • Problem resolution
#1209635
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My name is Alicia, I visit Z Gallery at least 1-2 times a month and always find something beautiful to purchase.Today when I purchased a new book, I was not treated with either kindness or respect for the first time ever there. The young lady who sold me the book was...
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3.5
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Z Gallerie Customer Care
#1182938
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I placed my order on Tuesday and tried cancelling it today, Tuesday.It is over $2000 and they said No because it’s over three days and it’s a custom order. I told them I never customized my order and they said as a courtesy they can refund me but are keeping 50%...
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1.0
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Z Gallerie Customer Care
#1179418
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