Product: Z Gallerie Shipping Service Clear all filters (20 of 20 reviews match)
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Ordered in stock furniture that was still not delivered a month after order. Customer service promised three times to call back with delivery dates and or a supervior. This never happened. Four hundred dollars for shipping that we are still waiting on a month later...
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1.8
Product
Z Gallerie Shipping Service
I liked
  • Style of furniture
I didn't like
  • Customer service
#1221370
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I ordered a sectional sofa from Z Gallerie in November after 5 months I haven't received my furniture yet! the ETA on my order has already passed and my furniture is still in their warehouse. I called many times to get an update on my order and every single time they...
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Z Gallerie Shipping Service
#1212348
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It's so simple to provide customers with basic feedback about their orders. Not to mention, a gift card to your store keeps customers coming back and buying your stuff...YET, they won't even follow through with those promises. Z Gallerie has been really horrible to...
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1.2
Product
Z Gallerie Shipping Service
I didn't like
  • Lies
  • False promises
  • Awful costumer service
#1175544
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I ordered a custom made sofa from z Gallerie on September 23, 2017 and haven't received it yet. Today is January 19, 2018 and I've called and written, but to no avail. I was told by one representative that my sofa was being shipped from Atlanta and, by another, that it...
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1.0
Product
Z Gallerie Shipping Service
I didn't like
  • Customer service
  • Customer service and return policy
  • Problem resolution
#1172661
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Terrible terrible terrible online shopping experience of my life.Ordered $1,700 on 11/04, items showed shipped online with no tracking number. By 12/22 I had made about 10 calls with promises of call back (which never happened) they not only DID NOT deliver my items...
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1.0
Product
Z Gallerie Shipping Service
#1169867
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I purchased a Christmas gift on 12/20/17 from ZGallery online with expedited shipping.I received an email on 12/27 saying that the item shipped on 12/27 which prompted me to call and obtain tracking (ZGallery does not provide tracking to customers in their shipping...
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2.8
Product
Z Gallerie Shipping Service
#1168775
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Ordered a replacement glass piece for dining set ($3300 purchase earlier this year).Informed it was in stock and would arrive in 7-10 days. After 3 weeks and several phone calls, customer service had no idea of delivery!! I cancelled the order, told another 3 weeks to...
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1.0
Product
Z Gallerie Shipping Service
I didn't like
  • Awful costumer service
  • No pronlem resolution
  • Customer service and return policy
#1143651
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Ordered four bar stools in mid-July, promised 8-10 week delivery.Z-Gallerie website order tracking is worthless all it ever said was order is in process. Website never updated information. I called customer service and learned that the order was completed September...
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1.0
Product
Z Gallerie Shipping Service
I didn't like
  • Customer service
#1120345
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Do NOT order Mirrors from Z Gallerie they have the worst customer service ever, I have ordered two mirrors from them and I have to wait like three months they keeping sending me a broken mirrors, even my fifth mirror I have to keep it as is* and it's still damage, so I...
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Product
Z Gallerie Shipping Service
#1093872
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00 dollars on furniture and accessories in Z gallerie for her apartment. She ordered all the items from the Willow Bend store(all of the staff at this location where friendly and helpful). She ordered a couch, table , media center, chair,night stand and dresser. At the...
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Z Gallerie Shipping Service
#1083197
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