Product: Z Gallerie Sofa Clear all filters (0 of 30 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Z gallerie is the worst place ever! I ordered the Luka 3 piece sectional on the 1st of August,was promised 2 week delivery and it was finally brought for delivery on Sep 14th after multiple issues at their end(lost in transit etc!) but the delivery company while...
Read more
1.0
Product
Z Gallerie Sofa
#1391767
Reply to reviews
I purchased a sectional in August 2017 with delivery after Thanksgiving. I asked that they leave it unwrapped since I still had some painting to do. When I unwrapped one piece of the sectional it was the wrong color. I called the store manager and told him it was the...
Read more
1.9
Product
Z Gallerie Sofa
#1240166
Reply to reviews
Z Gallerie - Totally disappointed with this company. Buyer beware!!
Z Gallerie - Totally disappointed with this company. Buyer beware!!
Z Gallerie - Totally disappointed with this company. Buyer beware!!
I purchased a chair, ottoman, sofa and sectional from this company around the later part of 2015. After a year had passed, I had noted that two of my sectional cores had degraded to the point my hips were positioned well below my knees when I sat down. My guest also...
Read more
2.0
Product
Z Gallerie Sofa
I didn't like
  • Unorganized
  • Getting the runaround from everyone
  • Customer service is horrendous
#1221052
Reply to reviews
Z Gallerie - Disappointed
I ordered a couch from the store location and the sales girl wrote down the wrong color.3 months later ai received a brown couch instead of gray.. I had to wait a long period of time before the actual couch I ordered was delivered. I had a decorator choose all items in...
Read more
1.7
Product
Z Gallerie Sofa
#1168898
Reply to reviews
We purchased a Del Mar couch. In a bout six months feathers started coming out of it. We finally got tired of cleaning it every day and contacted zgallerie about our options. We spoke to Nokia Bell who reassured us that because it’s been 10 months since the purchase we...
Read more
1.2
Product
Z Gallerie Sofa
#1149368
Reply to reviews
!!!BUYER BEWARE!!!They are quick to sell you furniture but drag their feet to help solve issues with your purchase. We have had issues with our sectional couch since we purchased it. After over a year of fighting them, numerous calls and technicians visiting a few...
Read more
Anonymous
Anonymous

Purchased my daughter a leather sofa and love seat..The leather is cracking and have been complaining for several years and is not warranty any longer..A sofa should last long...

1.9
Product
Z Gallerie Sofa
#1100302
Reply to reviews
Z Gallerie - Sofa Review from Port Neches, Texas
Z Gallerie - Sofa Review from Port Neches, Texas
Z Gallerie - Sofa Review from Port Neches, Texas
Bought white leather couch from zgallery. Its crumbling.....seems the leather IS NOT LEATHER. WHAT A SCAM!!!!.
Read more
Anonymous
Anonymous

I can tell you as a former employee, this was never advertised as real leather, but as bonded leather. Unfortunately, this is why bonded leather is much more inexpensive than ...

1.7
Port Neches, Texas
Product
Z Gallerie Sofa
#938226
Reply to reviews

Think twice before buying a sofa from Z Gallerie.I ordered two different sofas that both looked beautiful in the photos, but did not live up to the standards of those photos. The first sofa I ordered was the Stella sectional with chaise. I order a custom fabric that...
Read more
2.5
Product
Z Gallerie Sofa
I liked
  • Store merchandising
I didn't like
  • Ability to resolve problem
#797505
Reply to reviews
How I wish I'd seen these reviews before ordering! I placed a large order a month ahead of moving to secure a workable delivery window. I called to check in the day before my furniture was due and was told several items were now out of stock until March so they were...
Read more
Anonymous
Anonymous

Same problem my daughter has.They will not follow up on this

1.7
Product
Z Gallerie Sofa
#783351
Reply to reviews
I am extremely disappointed and disgusted with poor service and total inconvenience I experienced. I’ve been a customer since 2008 and until now was satisfied with the products and service received. I recently moved from Charlotte, NC where I first found ZGallerie,...
Read more
Anonymous
Anonymous

Were your concerns ever addressed?

Tysons, Virginia
Product
Z Gallerie Sofa
I didn't like
  • Customer service
#765061
Reply to reviews